Return and Refund Policy

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1. Returns

We want you to be completely satisfied with your purchase from Abundant Honey. If you're not happy with your order, you can return it within 30 days of receiving the product for a full refund.

2. Eligibility Criteria for Returns

To be eligible for a return, the following conditions must be met:

- The product must be in its original packaging.

- The product should be unused and in the same condition as you received it.

- Any seals or tags should be intact.

3. How to Initiate a Return

To initiate a return, please contact our customer service team at abundanthoney@outlook.com.au within 30 days of receiving the product. Provide your order number, the reason for the return, and any relevant details. Our customer service team will guide you through the return process.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, your refund will be processed, and a credit will be automatically applied to your original payment method within a certain number of days.

5. Exchanges

We currently do not offer exchanges. If you need a different size, color, or product, please return the original item(s) and place a new order.

6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at abundanthoney@outlook.com.au with photos of the product and packaging. We will arrange for a replacement or refund.

8. Changes to this Policy

Abundant Honey reserves the right to update or modify this refund and return policy at any time. Any changes will be posted on our website.